March 15, 2022 HAWKEYE

HAWKEYE Cyber SOC Manager

  • Full Time
  • Dubai

HAWKEYE - DTS Solution

Role and Responsibilities

  • Work as a Cyber SOC Manager in DTS Solution – HawkEye CSOC cyber command center
  • Manage Security Operations Center (SOC) team and foster relationships with industry partners and customers to ensure monitoring compliance and smooth incident response.
  • Lead staff to proactively identify, prevent and respond to security incidents.
  • Business Development and support sales team to sell MSSP SOC as a Service
  • Document, develop and improve the operational guidelines.
  • Develop and maintain KPI reports on services and solutions performances.
  • Work closely with dedicated DTS Solution – HawkEye CSOC Account Manager to address security expectations of DTS Solution – HawkEye CSOC customers.
  • Coordinate, follow up and escalate complex or major incidents with SOC team.
  • Keep a close collaboration during new projects with the security architects and security specialists in the technical delivery in order to setup security recommendations and have them implemented.
  • Manage team efforts to monitor for security events and provide first and final escalation analysis.
  • Lead staff in proactive change management for defensive controls and maintaining an effective defense for DTS Solution – HawkEye CSOC clients over time.
  • Collaborate with technical security assessment (intrusion testing) and cyber threat intelligence teams to validate security events and perform advanced analysis.
  • Produce and review aggregated performance metrics.
  • Play a significant role in long-term SOC strategy and planning, including initiatives geared toward DTS Solution – HawkEye CSOC’s operational excellence.
  • Supervises the activity of the SOC team.
  • Manages the escalation process and reviews incident reports.
  • Develops and executes crisis communication plan to CISO and other stakeholders.
  • Runs compliance reports and supports the audit process.
  • Measures SOC performance metrics and communicates the value of security operations to business leaders.
  • Lead DTS Solution – HawkEye CSOC security workshops with customers during on-boarding sessions.


  • 8+ years of Information Security / Cyber security experience
  • 3+ years working in a security operations center
  • 3+ years in a leadership role
  • Business language of SIEM, SOC, MDR, Cyber Defense, SOAR, Threat Hunting, Threat Intel etc.


  • SANS certifications – GMON, GSNA, GCIH
  • ITIL v3

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about HAWKEYE - SOC As A Service.